What Ticketmaster best contact details to use?
Ticketmaster has been around for some time now. It is a well-known and reputable promoter and agent firm that has its head offices in California, USA. Ticketmaster operates in numerous countries around the world. Since being established it has merged together with other firms and also acquired similar firms. The United Kingdom based firm “getmein.com” is one of the companies that was acquired by Ticketmaster in 2010.
Ticketmaster has been providing services for a long time now, since the 1970s. Today, the firm is one of the well-known and most popular firm in the world known for its events and ticket sales. The firm is also known for its successful event promotion and advertising.
Getting in Touch with Ticket Master Support Team
The firm is known for its ideal customer care service. Ticketmaster’s support line is open for fifteen hours all day every day. In all days of the week, one can talk to a customer care representative between 8:30AM and 11:30PM. The 15 hour per day telephone services do not apply on holidays and other specific events. During certain holidays or events, the firm may have dedicated lines set up on within different hours of the day. However, whenever you have an issue concerned with services and products of Ticketmaster, the phone number above will give you the access need to talk to a helpful customer care representative.
What You Need To Consider
When you think of calling the Ticketmaster support team, there are certain things that you need to remember so that you can get appropriate support services.
You Need to be prepared – When you are calling a customer care agent at Ticketmaster, you need to make sure that you have all the various details. It is important that you are prepared with all details that may be related to your enquiry. For example if you made a booking through the internet, one will need to have their order number and conformation at their disposal. The more details that you have during the call, the easier and faster you will be able to get a solution for your problem.
Listen carefully – The queue that is on the customer care telephone lines is a long one. When you are connected to an agent it is important that you avoid hanging up and that you stay attentive. When you call the customer care number, you need to be aware that there will be a voice messaging system. When to the option during the phone call, it is important that you listen carefully. This will ensure that you are bale to follow the various instructions that are on the voice prompts.
By making this considerations, you will be able to have a more effective time when you get in touch with Ticketmaster support team.
When Does One need to Call Ticketmaster’s Support Staff?
There are certain situations that require one to make a call to Ticketmaster contact support team. A few reasons as to why you may need to use the contact number above include changing your ticket details or changing ones address. The support team can also help you with placing orders, requesting refunds, and also get more info on other Ticketmaster’s product and services.
How can I cancel my ticket and request a refund?
If the show you were to attend was cancelled by the organizer, one qualifies for a full refund for their ticket. This is the only situation that will allow one to get a refund on their ticket, otherwise, all tickets are non-refundable. There are other options that one can decide to use, including s service that allows one to resell their tickets. The services is still operated by Ticketmaster. This is another way of getting back some of the money you spend on a ticket.
Why are my tickets, I haven’t yet received them?
This is a usual question by most clients. In some cases the delivery of ticket may take longer than expected. One should receive their tickets within five day before the event. If you haven’t received the ticket within the five days before the event, you should call Ticketmaster customer services.
The number above will give you direct access to a reliable customer care representative to help you out: